Privacy Policy

Last updated: October 12, 2025

At Learn Lab, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. We are committed to protecting your personal data and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant privacy regulations.

By using our website or services, you consent to the data practices described in this policy. Please read this Privacy Policy carefully to understand our views and practices regarding your personal data.

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

Fill out contact forms or inquiry submissions (name, email address, organization, message content)
Subscribe to newsletters or marketing communications
Request project consultations or service information
Participate in surveys, feedback forms, or user research

Automatically Collected Information

When you visit our website, certain information is automatically collected:

Device information (browser type, operating system, device identifiers)
Usage data (pages viewed, time spent on pages, navigation patterns)
IP address and approximate geographic location
Referring website addresses and search terms used to find our site
Cookie data (see our Cookie Policy for detailed information)

Information from Third Parties

We may receive information about you from third-party services such as analytics providers, advertising networks, and social media platforms, in accordance with their privacy policies and your privacy settings on those platforms.

How We Use Your Information

We process your personal data for the following purposes:

Service Delivery and Communication

• Respond to your inquiries and provide customer support
• Process and fulfill service requests
• Send transactional emails and service updates
• Manage your account and subscriptions

Website Improvement and Analytics

• Analyze website usage patterns and user behavior
• Improve our website functionality and user experience
• Test new features and optimize content
• Monitor website performance and troubleshoot technical issues

Marketing and Communications

• Send newsletters and educational content (with your consent)
• Provide information about our services and updates
• Conduct market research and gather feedback
• Personalize marketing messages based on your interests

Legal and Security Purposes

• Comply with legal obligations and regulatory requirements
• Protect against fraud, security breaches, and malicious activity
• Enforce our terms of service and other agreements
• Respond to legal requests and prevent harm

Legal Basis for Processing

Under GDPR and applicable data protection laws, we process your personal data based on the following legal grounds:

Consent: You have given clear consent for us to process your personal data for specific purposes (e.g., marketing communications).
Contract Performance: Processing is necessary to fulfill our contractual obligations to you or to take steps at your request before entering into a contract.
Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services, preventing fraud, or maintaining security.
Legal Obligation: Processing is necessary to comply with legal or regulatory requirements.

How We Share Your Information

We do not sell your personal data. We may share your information with the following parties under specific circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These providers have access to personal data only as needed to perform their functions and are contractually obligated to maintain confidentiality.

Analytics and Advertising Partners

We use analytics services and advertising platforms to understand website usage and deliver relevant advertisements. These partners may collect data through cookies and similar technologies.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

Encryption of data in transit using SSL/TLS protocols
Secure server infrastructure with regular security updates
Access controls limiting data access to authorized personnel only
Regular security assessments and vulnerability testing
Employee training on data protection and privacy practices

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but continuously work to maintain reasonable security measures.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on the type of data:

Contact form submissions: Retained for up to 3 years or until the inquiry is resolved
Marketing communications: Retained until you unsubscribe or request deletion
Analytics data: Aggregated and anonymized data may be retained indefinitely
Account information: Retained for the duration of your account plus applicable legal retention periods

Your Privacy Rights

Under applicable data protection laws, you have the following rights regarding your personal data:

Right to Access:

You have the right to request copies of your personal data that we hold.

Right to Rectification:

You can request that we correct any inaccurate or incomplete personal data.

Right to Erasure:

You can request that we delete your personal data under certain circumstances.

Right to Restrict Processing:

You can request that we limit the processing of your personal data in specific situations.

Right to Data Portability:

You can request a copy of your data in a structured, machine-readable format.

Right to Object:

You can object to our processing of your personal data based on legitimate interests.

Right to Withdraw Consent:

Where processing is based on consent, you can withdraw your consent at any time.

To exercise any of these rights, please contact us at info@domain.com. We will respond to your request within one month, or as required by applicable law.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features on our website.
Disable cookies through your browser settings (see our Cookie Policy for more details).
Contact us directly at info@domain.com to request the deletion of any previously shared personal data.
Unsubscribe from marketing emails using the link provided in each communication.

We respect your privacy choices. If you would like us to delete your data, please reach out to us using the contact details provided below. We will process your request promptly in accordance with applicable data protection laws.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will take steps to delete such information from our systems.

International Data Transfers

Your personal data may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.

When we transfer personal data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by relevant authorities, to protect your data in accordance with this Privacy Policy and applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data. Your continued use of our website after changes are posted constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@domain.com

Phone: +81 3-6432-5635

Address: Japan, 〒160-0004 Tokyo, Shinjuku City, Yotsuya, 4 Chome−１９−番米倉ビル1F